Support

 

 

1.Can I use CD-RW disc to create Audio CD?

Yes, you can burn MP3's to a CD-RW disc. However, the normal CD players may can't recognize the CD-RW media.

2.Do I need a special CD-recorder to burn cds with your software?

Yes, you need a CDRW drive or CD recorder before you can use our software.

3.It does not recognize my CD recorder or Burning a CD does not finish,What can I do?

First,if you are running WinNT or Win2000 or WinXP, make sure to logged in as an administrator!
Second, the ASPI layer on your system may not be functioning properly for Adensoft Audio/Data CD Burner to recognize it.

Installing an ASPI layer...
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Win95 ONLY
Go to Adaptec's page @ http://www.adaptec.com/worldwide/support/driverdetail.jsp?filekey=aspi32.exe
Download and install aspi32.exe. Note that Adaptec will install this if you have Adaptec hardware or software.
Restart your computer

Win98/ME/NT/2000/XP
for NT/2000/XP,you must make sure that you are logged in as an Administrator during the installation of the software, as well as running the software.
Go to Adaptec's page @ http://www.adaptec.com/worldwide/support/drivers_by_product.jsp?cat=%2fProduct%2fASPI-4.70
Download and install aspi_v470.exe.
It will extract a file called "ASPIINST.EXE" into a temporary folder.
Find and double click "ASPIINST.EXE" to install the 4.70 drivers. To do this, click the Window's "Start" button, followed by clicking "Search", followed by clicking "Files or Folders". Type in "ASPIINST.EXE" without the quotes and make sure that "My Computer" is selected in the "Look In" control. Then click "Find Now" or "Search Now". When it finds the ASPIINST.EXE, double click it to start the installation.
Restart your computer.

4.Whenever I create a standard Audio CD, when I play the CD in my CD player, the songs all sound too fast. Why is this?

This can happen with improperly encoded or corrupt MP3 files. It can also happen if the MP3 file is not a standard 44Khz MP3 file. Ensure that your MP3 files playback as you expect before adding them to your layout and that they are standard 44Khz MP3 files. If there are pops or hisses within the MP3 file or other problems, these problems will still exist when the MP3 file is converted on the fly to standard audio format.

5.Is the upgrade free?

Yes, once you order the software, it's free to upgrade.

 

 

 

 

 

 

 

 

 

 

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